Result routing​

When a doctor orders under their own provider number, the collecting laboratory sends results to whatever destination that provider number is registered against — which historically wasn't us. That meant Medicare results didn't reliably come back into BGT.

Settings → Result routing fixes that. Notify each pathology laboratory once that a practitioner is now ordering through BGT, and their Medicare results route back into the right organisation from then on.

• A live status board. See each laboratory's state — not set up, awaiting confirmation, connected, or needs attention — for every provider number in your organisation.
• Your details, disclosed only with your consent. Notifying a laboratory discloses the practitioner's own details, so it has to come from their account. Owners and administrators can see the board, but can't notify on someone else's behalf.
• Stop any time, per laboratory. Ask us to stop routing at a single lab without affecting the others. We confirm with the lab and record their reply before marking it stopped.
• Advisory, never blocking. Routing is never a prerequisite for ordering. Place the order whenever you like; we simply tell you whether the results will find their way back automatically, and from which labs.

Ordering under Medicare is now its own permission​

Who may order under a provider number is now something you grant explicitly. Create a role with the Order with Medicare provider number capability and assign it to the doctors who should have it — on its own, or alongside their existing role.

It's deliberately excluded from Admin: administrators manage the practice address and every practitioner's provider details, while only the ordering doctor can apply their own signature and place orders under their number. See Roles & Permissions.

For API integrations: ordering under Medicare​

POST /v1/referrals takes medicareTests — the tests to order under Medicare using the practitioner's provider number — and produces a separate Medicare referral alongside any commercial one. Every referral response carries a medicare boolean saying which it is.

The naming is deliberate: ordering a test under Medicare is something we control; whether the patient ultimately pays nothing is decided by the collecting laboratory and the patient's Medicare eligibility, and a gap or full fee may still apply. Don't present these tests to your customers as guaranteed to be free.

Medicare referrals created through the API also return a new routingMessage — a plain-language summary of whether, and from which labs, that practitioner's results will route back automatically. It's advisory only and never blocks the order.

See the REST API reference and the API changelog for the field-level detail, or Medicare Ordering for the full walkthrough.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

Fine-grained access control​

Until now, membership was close to all-or-nothing. Organisations told us that didn't match how their teams actually work: a bookkeeper shouldn't need access to clinical results, and a support person shouldn't be able to rotate API keys.

Access is now governed by roles — named bundles of individual capabilities like View results, Manage API keys or Invite members.

What you get out of the box​

Every organisation now has these roles, ready to assign:

• Owner — full access, always.
• Admin — day-to-day administration.
• Support — referrals, results and clients; no billing, API or settings.
• Read-only — view referrals, results and clients, and nothing else.

All except Owner are editable, so they're starting points rather than constraints.

One capability is deliberately not in any of them: Order with Medicare provider number. Ordering under a doctor's own provider number is opt-in, so you grant it explicitly by creating a role with that capability and assigning it — rather than it arriving with an administrative role.

Build your own​

If none of them fit, create a role in Settings → Roles and tick exactly the capabilities it should have. Custom roles are private to your organisation, and editing one takes effect immediately for everyone who holds it.

Three things worth knowing​

• Members can hold several roles at once, and the result is the union of them. Compose access instead of creating a role for every combination — a doctor can hold Support and a Medicare ordering role.
• View and manage are separate capabilities almost everywhere. A bookkeeper can read invoices without being able to change payment methods.
• Invitations carry roles. Choose the roles when you invite someone and they sign in with the right access immediately — no second step.

Nothing changed for your existing members​

Existing members keep the access they had. The new roles were added alongside what your organisation already had, and no one lost a permission in the transition. Owners remain owners.

For the full picture — including the complete capability catalogue and how the base Member role works — see Roles & Permissions.

Building an integration? Roles govern people, not API credentials — an API key authenticates as your organisation and isn't limited by any member's roles. See Authentication.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

Medicare ordering is generally available​

Since June, Medicare ordering has been rolling out in non-production environments. That rollout is now complete — every organisation can order pathology tests under Medicare in production, on the platform and via the API.

What this means for you​

• No more waiting. If you'd been holding off, Medicare ordering now works end to end in production. Register a provider number and signature in Settings → Provider Numbers, and you're ready to order.
• On the platform and via the API. Order Medicare tests through the bundle creator, or via POST /v1/referrals on API v1.1.0+ under a registered provider number.
• Nothing changes about how it works. The billing-mode toggle, mixed commercial + Medicare orders, per-organisation signatures, and hidden pricing in Medicare mode all behave exactly as before — they're simply available in production now.

For the full walkthrough, see Medicare Ordering and the REST API reference.

Building an integration? See the API changelog for the developer-facing detail.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

1. Get to your imported results faster​

• Import from anywhere. The Import results action now lives in the site header, so you can bring in lab results from elsewhere without hunting for it.
• Preview before you import. Reviewing a PDF before importing is now clearer, with an improved preview.

What this means for you​

Consolidating your health history in one place is now a couple of clicks from any page.

2. A smoother way to buy​

• Straight to your hub. Buy links now take you directly to your personal health hub, so purchasing and viewing results happen in the one place.
• Checkout fixes. A round of buy-page fixes for a smoother path from cart to confirmation.

3. Medicare ordering refinements​

Following last month's launch of Medicare ordering, we refined the experience:

• A cleaner signature step. The provider-signature dialog was redesigned and now shows a live PDF preview of how the signature appears on the referral.
• Clearer ordering-doctor details. The ordering-practitioner information shown during ordering is tidier and easier to check.

Building an integration? See the API changelog for the developer-facing detail.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

1. A dedicated home for your personal health results​

We've separated the practitioner/clinic experience from the personal health experience into two purpose-built apps:

• https://app.bloodygoodtests.com.au — the workspace for practitioners and organisations: ordering tests, managing clients, team settings, and admin tools.
• https://my.bloodygoodtests.com.au — your personal health hub: your results, your tests, and your account, with nothing else in the way.

What this means for you​

• A cleaner, simpler experience. If you're a patient or consumer, your hub shows only what's relevant to you — your results and your tests — without clinic-management menus.
• Move between the two seamlessly. If you're a practitioner who also has personal results, a new "My health hub" button lets you jump from the practitioner app straight into your personal hub without logging in again.
• Same login, same data. Both apps share the same secure account and the same underlying records. Nothing about your data changes — only where you view it.

Also new in this release​

• Bring Your Own lab results. You can now import lab results from elsewhere into your hub, so all your health data lives in one place.
• Smarter address capture. Account setup, settings, and checkout now capture your full address (including state and postcode) with type-ahead suggestions, reducing errors on your referrals.

2. Order Medicare pathology tests​

Practitioners and clinics can now order pathology tests under Medicare through Bloody Good Tests, alongside the existing commercial tests.

What this means for you​

• Medicare ordering, end to end. When creating a test order, you can switch between Commercial and Medicare billing, choose the eligible tests, and we generate a proper Medicare-compliant pathology referral for you.
• Mixed orders are handled automatically. If an order contains both commercial and Medicare tests, we split it into the right referrals behind the scenes and send them together in a single email — nothing extra for you to do.
• Manage provider details once. A new Medicare settings area lets your organisation store each practitioner's provider number and a default practice address, so they're filled in correctly on every referral. Provider numbers are validated as you enter them.
• Capture your signature securely. Each practitioner adds their signature directly in the app — drawn once and stored against your organisation — and it's applied automatically to every Medicare referral. A provider number can only be used to order once its signature is on file.
• Prices step out of the way. When you're ordering in Medicare mode, pricing is hidden — because Medicare tests carry no direct cost to you.

Behind the scenes​

• Address and postcode handling was upgraded so referrals print correctly — including Northern Territory postcodes that start with a zero.

3. Redesigned, more reliable email notifications​

We've rebuilt how we send transactional emails — order confirmations, verification links, results notifications, payout confirmations and more.

What this means for you​

• Better-looking emails. Every notification has been rebuilt with a modern, responsive design that works across devices and supports dark mode.
• Consistent branding. Emails sent on behalf of a clinic or organisation now carry that organisation's branding correctly and consistently.
• More reliable delivery. Emails are now sent through a dedicated delivery pipeline. If something goes wrong with an email, it no longer affects your order, your results, or any other action — and failed sends are automatically retried.

There's nothing you need to do — you'll simply notice cleaner, more consistent emails.

4. A complete history trail for your records​

We've introduced audit logging for sensitive records such as referrals and profiles.

What this means for you​

• Every change is recorded. When a referral or profile detail is amended, we now keep a secure, time-stamped record of what changed and who made the change.
• Stronger data integrity. A change is only saved if its history record is saved too — so the trail is always complete and trustworthy.
• Privacy-first. Personal health information in these history records stays encrypted, and the history is only accessible to authorised administrators.

This strengthens our compliance posture and means we can always answer "what changed, and when?" for the records we hold on your behalf.

Building an integration? June brought Medicare ordering to the API (v1.1.0), referral editing, and more tolerant address handling. See the API changelog.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

1. Results with more context​

• Cardiovascular risk targets. Lipid results (such as cholesterol) now show the relevant risk target alongside the standard reference range, so an "in range" value is easier to interpret against cardiovascular-health goals.
• Cleaner lipid presentation. We fixed how lipid panels are displayed so the numbers and ranges read correctly.

What this means for you​

Results are easier to make sense of at a glance — you can see not just whether a value is normal, but how it sits against clinical targets.

2. Make the experience your own​

• White-label branding. Organisations can now apply their own branding, so the experience your clients see reflects your clinic rather than ours.

3. A better collection-centre finder​

• Smoother map. We resolved jank and layout issues in the collection-centre map and improved the overall finding-a-centre experience.

4. Webhooks and team management, now standard​

• Generally available. Organisation webhook configuration and member management graduated from limited rollout and are now available to everyone.

Building an integration? We also published a machine-readable API description at /llms.txt for LLM and agent tooling. See the API changelog for the developer-facing detail.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

1. Download and share your result PDFs​

• Result PDFs. Every result now has a downloadable PDF, so you can save it or share it with a practitioner.

2. Understand female-hormone results in context​

• Cycle-phase ranges. Female sex-hormone results (oestradiol, FSH, LH, progesterone) now show the reference range for each phase of the cycle, rather than a single one-size-fits-all range.

What this means for you​

Hormone results are far easier to interpret when the range shown matches the relevant stage of the cycle.

3. Edit an order after you've created it​

• Update referral details. You can now correct a patient's details on an existing referral, and we regenerate the referral PDF automatically — no need to cancel and start again.

4. Bring in results without an original referral​

• Standalone results. The platform can now store results that didn't originate from a referral placed with us — the groundwork for the Bring Your Own results feature that launched in June.

Building an integration? April added a PATCH /v1/referrals/{uuid} endpoint, productId/productName fields, and a staging-only endpoint to simulate results end-to-end. See the API changelog.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

1. Manage everything from your phone​

• Mobile-friendly tables. The Referrals, Results, Members and Invitations lists now adapt to smaller screens, so you can manage your organisation from a phone or tablet.

2. Clearer incoming lab results​

• See the doctors involved. Unassigned incoming results now show the referring and consulting doctor, making them easier to match to the right patient.
• Extracted-PDF view. View the PDF extracted from a lab message directly.
• Prioritise by what's outstanding. Incoming results can be sorted by the number of pending biomarkers.

3. Set an organisation support email​

• Your support address. Organisations can now configure a support email so communications point clients to the right place.

Also worth noting​

• Ordering safeguards. We now enforce a minimum-age restriction at ordering time.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

1. A fresh new look and navigation​

• Redesigned interface. We rolled out a new application shell and sidebar navigation for a cleaner, more consistent experience across the portal.

2. Invite and manage your team​

• Organisation member management. Invite colleagues, assign roles, and manage who has access — with a role hierarchy so permissions stay sensible.

3. More informative results​

• Sample type. Results now show the sample type for each biomarker (for example, serum or whole blood).
• Fasting status. Where known, results indicate whether the sample was collected fasting.
• Optimal ranges at a glance. The results page can automatically show optimal ranges alongside standard reference ranges.
• Fuller patient details on referrals. Referrals now carry the complete patient record (name, contact, date of birth, gender and address).

Building an integration? February added the person object and biomarker sampleType to API responses, plus webhook de-duplication and an event UUID for idempotency. See the API changelog and Webhooks.

Questions? Reach out to our team at support@bloodygoodtests.com.au.

1. A brand-new way to buy tests​

• Redesigned buy pages. A cleaner, faster path to purchasing tests, with customer billing details captured securely at checkout.
• Spam protection. Added a challenge to the buy page to keep out automated abuse.

2. Organisation-level discounts​

• Flexible pricing. Organisations can now apply discounts, giving you more control over what your clients pay.

Building an integration? Referral responses now include referralType (for example, blood). See the API changelog.

Questions? Reach out to our team at support@bloodygoodtests.com.au.